Your customers discover you on Instagram – and message you right where they're already scrolling. Direct messages, story replies, comments: HeroChat answers them automatically, around the clock, in your brand's tone of voice.
Developed specifically for German businesses and their particular needs.
The highest data protection standards for every single message.
For your security: hosted in German data centres.
For many people, Instagram is open every day. Messaging a business here feels as casual as messaging friends.
The DM is part of everyday life. People who scroll daily message a business just as easily as an acquaintance – with no hesitation.
A post or a story sparks interest – and the question that follows is asked straight away by DM, without leaving the app.
Photos, Reels, voice messages: the communication is more relaxed and more human than a formal email.
Your followers are already interested. Every message is a warm lead – as long as it gets answered.
People who follow you already know you. The bot guides them from first interest to booking – right in the chat.
Story replies, comments and mentions are answered automatically – nothing slips through the cracks any more.
Even when you're filming, posting or asleep: every DM gets an instant reply.
Let HeroChat handle your Instagram messages and never miss another enquiry – around the clock.
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